Emails Handled Today
24
↑ 4 from yesterday
Auto-Replied
22
91.7% auto rate
Appointments Booked
7
↑ 2 from yesterday
Needs Your Attention
2
items flagged for review
Agent Status
Email & Inquiry Responder
24 processed · 2 flagged · last run 3 min ago
● Active
Smart Scheduler
7 bookings today · 3 reminders sent
● Active
Auto Reports
Report delivered 7:02 AM · next at 7:00 AM tomorrow
● Active
This Week
Total emails handled118
Appointments booked31
Reminders sent44
Staff hours saved~18 hrs
Est. value this week$630
Flagged Items — 2 need your attention
Sarah Mitchell <s.mitchell@email.com>
Today, 9:14 AM
Subject: Billing issue — very frustrated
I've been overcharged on my last invoice and nobody has called me back. This is the third time this has happened. I need this resolved TODAY or I'm cancelling my account and leaving a review.
⚑ Escalated: Complaint
James Okoye <j.okoye@gmail.com>
Today, 11:47 AM
Subject: Question about pricing for corporate plans
Hi, I represent a company of 45 employees. We're looking for a corporate health plan arrangement. Could you tell me what your group pricing looks like and whether you do on-site visits?
$ Pricing Query — Not in FAQ
Today's Schedule — Wednesday, March 18
9:00 AM
Emma Richardson
Initial Consultation · 60 min · Dr. Williams
✓ Confirmed10:30 AM
David Park
Follow-up · 30 min · Dr. Williams
🤖 Booked by AI11:00 AM
Maria Santos
Annual Check-up · 45 min · Dr. Thompson
✓ Confirmed2:00 PM
Robert Chen
Initial Consultation · 60 min · Dr. Williams
🤖 Booked by AI3:30 PM
Jennifer Okafor
Follow-up · 30 min · Dr. Thompson
⏳ Reminder sent4:30 PM
Thomas Reeves
New Patient Appointment · 45 min · Dr. Williams
✓ Confirmed5:00 PM
Lisa Chang
Annual Check-up · 45 min · Dr. Thompson
🤖 Booked by AIMorning Report — Wednesday, March 18
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ GOOD MORNING — WEDNESDAY, MARCH 18 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ YESTERDAY AT A GLANCE • Inquiries received: 24 • Handled automatically: 22 (91.7%) • Needed your attention: 2 (complaint, pricing query — in Flagged Items) • Appointments booked: 7 • Reminders sent: 9 • Cancellations processed: 1 ⚠️ NEEDS YOUR ATTENTION • S. Mitchell (complaint — billing): Flagged at 9:14 AM. Has not been contacted. → Recommend calling back today before 3 PM. • J. Okoye (corporate pricing inquiry): Group of 45 employees. High-value prospect. → Recommend a personal call — not a standard email reply. TODAY'S SCHEDULE • 7 appointments confirmed across 2 practitioners • First appointment: Emma Richardson at 9:00 AM • Busiest period: 10:30 AM – 12:00 PM (2 concurrent) • Last appointment: Lisa Chang at 5:00 PM THIS WEEK SO FAR • 118 emails handled — only 3 escalated (2.5% escalation rate) • 31 new appointments this week vs 24 last week (+29%) • No agent errors or downtime UPCOMING • Thursday: 5 appointments, 2 with Dr. Williams • Friday: Lighter schedule — 3 appointments ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Delivered 7:02 AM by your AI Command Center · Powered by GRID AI Services
📅 Next report: Tomorrow at 7:00 AM
📧 Also delivered to: owner@demobusiness.com
Agent Management
Email & Inquiry Responder
● Active
Inbox check: every 5 min
Auto-reply threshold: 85% confidence
Max auto-replies/hr: 10
Last run: 3 min ago
Smart Scheduler
● Active
Scheduling check: every 5 min
Reminder: 24hr + 2hr before
Calendar: Google Calendar
Last booking: 11:52 AM
Auto Reports
● Active
Daily report: 7:00 AM
Weekly summary: Monday 8:00 AM
Delivery: Email + Dashboard
Last delivered: 7:02 AM today
How to pause an agent
Use the toggle above to pause any agent instantly. When paused, it stops processing new items — nothing is deleted. Unpause at any time and it picks up where it left off. For urgent assistance, contact GRID AI Services directly.
Activity Log — Today
Auto-replied to David Park — "What are your opening hours on Saturday?"
Email Responder · Confidence 96% · 12:31 PM
Booked: Lisa Chang — Annual Check-up with Dr. Thompson at 5:00 PM
Smart Scheduler · 12:18 PM
Auto-replied to anonymous — "Do you accept Blue Cross insurance?"
Email Responder · Confidence 94% · 12:09 PM
Flagged: J. Okoye — Corporate pricing inquiry (not in FAQ)
Email Responder · 11:47 AM
24-hour reminder sent to 3 patients for tomorrow's appointments
Smart Scheduler · 9:00 AM
Flagged: S. Mitchell — Billing complaint escalated for human review
Email Responder · 9:14 AM
Booked: Robert Chen — Initial Consultation at 2:00 PM
Smart Scheduler · 8:52 AM
Morning report delivered to owner@demobusiness.com
Auto Reports · 7:02 AM